Contact Us
If you have an issue or question that requires immediate assistance, you can click the button below to chat live with a customer service representative.
You can also send us a message through a form in our contact page.
Shopping Information
Yes. Our store is open to everyone looking for high-quality compression garments and post-surgical recovery essentials. You do not need to be a patient to place an order.
Each product page includes sizing information and product details. If you need assistance, our team can help you select the best option based on your procedure and your surgeon’s recommendations.
No. Most of our products can be purchased without a prescription. However, we always recommend following your surgeon’s instructions regarding the type of garment or accessory you should use.
We recommend placing your order before your procedure so your recovery essentials are ready when you need them.
Payment Information
We accept all major credit and debit cards, along with other secure payment methods available at checkout.
Yes. Your payment is processed through secure, encrypted payment gateways to protect your personal and financial information.
Your payment is processed at the time your order is placed and confirmed.
Sales tax is calculated according to applicable state and local regulations and will be displayed during checkout when required.
Order & Returns
Yes. You can choose in-store pickup or have your order shipped directly to your home before your procedure.
Orders are processed within 3 business days. Estimated delivery: 3–7 business days within the U.S. Shipping times vary depending on your location and the shipping method selected during checkout. Estimated delivery dates are provided when your order is placed.
Yes. Once your order has been shipped, you will receive a confirmation email with tracking information so you can monitor its progress.
All sales are final; returns are not accepted, except for damaged, incorrect, or lost items during shipping. For hygiene and safety reasons, post-surgical garments and wearable items can’t be returned or exchanged. Please review our Return & Exchange Policy for complete details.